SHIPPING & RETURNS

Shipping Policy

Shipping costs are fixed and defined within 3 categories, Canada, USA and International ( respectively $5.50, $12.00, $18.00 USD ). For large orders, shipping fees may vary,  in which case, you will be contacted prior to shipping and presented with options. Since each cable is made to order, please allow for 3-5 business days prior to shipping.

Please be extra patient. COVID-19 brought a lot of delays to shipping time.  

Return & Exchange Policy

We stand behind our Craftsmanship. Should one of your cables get faulty with no apparent cause other than a fabrication defect, we will replace it, with the same specs, and cover the shipping costs.

 

Since every cable is made to order, we cannot exchange or refund  a product if it's not faulty. However, get in touch and we will be glad to help however we can.